Developing Talent

Message from the Chief People Officer

Our mission is to create an environment where all of our employees have the opportunity to challenge themselves based on their own intrinsic motivation, create value and ultimately help to realize our Corporate Philosophy.
To reach these goals, we focus on recruiting talented individuals who identify with our values and possess a diverse range of experiences. We support our employees in their efforts from both the individual and organizational perspectives and are working toward maximizing their achievements.

LIFULL - Managing Officer Chief People Officer
HADA Yukihiro

Stance on Human Capital

As expressed in our Corporate Philosophy, we aim to create a society where everyone can attain comfort and happiness through our businesses. In order to reach this goal, we believe it is necessary to develop a diverse range of businesses which focus on finding solutions to social issues. In addition, we also believe that nurturing a diverse array of businesses and generating profits to them will allow us to, then, invest those profits into further business creation. This will create a positive cycle through which we will realize our Corporate Philosophy. Human Capital is one of the key areas (human capital, intellectual capital, social capital and financial capital) where we need to make investments to create this positive cycle.

Six Pillars of our Human Resources Strategy

At LIFULL, intrinsically motivated challenges that our employees take on make up the core of our Human Resources Strategy, and we believe they are crucial to realizing our Corporate Philosophy. The following are the six core topics of our Human Resources Strategy.

Our Corporate Philosophy and Culture

1Sharing our Corporate Philosophy

All human resource-related activities, such as hiring, training and evaluations, have been designed and are implemented based on our Corporate Credo, Philosophy and Guidelines. By basing our hiring procedures and other internal activities on our Corporate Philosophy, we are able to maintain a high desire to work towards our Philosophy among our employees.

2Designing and Permeation of our Corporate Culture

We have designed our corporate culture based on the thoughts and actions we want our employees to take and are taking actions to ensure that this culture is permeated throughout the Company. One example of this is our Guidelines which are the actions that our employees are to follow in order to realize our Corporate Philosophy.

Investing in our Individual Employees

3Intrinsically Motivated Challenges

From a talent development perspective, we place a special focus on intrinsically motivated challenges. This refers to our employees taking on challenges, because they have a strong desire to reach a specific goal, be involved in a particular position or have an ideal position for later on in their career. Our programs designed on intrinsically motivated challenges support employees in designing of their careers and gaining new skills.

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We believe that the mental and physical well-being play a particularly important role in maximizing employee engagement and helping them reach their full potential. One part of our support for the well-being of our employees are our flex working hours which allow our employees to work on a more flexible schedule and avoid long working time.

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Investing in our Teams

5Maximizing the Results of Individual Teams

We have implemented productivity management measures and technology in each department in order to work more efficiently and maximize the results of individuals and teams.

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6Teams that Welcome Differences

Diverse viewpoints and opinions are crucial for our goal of realizing our Corporate Philosophy in our diverse society. LIFULL is taking a variety of actions to promote diversity and create an environment where individuals can utilize their diverse personalities and skills.

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We cannot reach our goal of creating a society where people can experience comfort and happiness by all working the same way. We have to maintain flexibility to adapt to the requirements of different countries, regions and types of businesses.
In the LIFULL Group, we hold conferences at the Group level in order to discuss and make decisions on important human resource-related matters. Each of our group companies creates their own human resource strategy tailored to their needs. These strategies cover topics such as requirements of the countries/regions where they are active, talent required to provide a diverse array of services, regulations and management styles. Additionally, the discussions and decisions made at each group company are shared throughout the Group through these regular conferences organized by the Group Management Division and the executives of the different group companies.

Indicators and Goals for our Human Resources Strategy for Realizing our Corporate Philosophy

The key indicators of our Human Resources Strategy we prioritize in aiming to achieve our Corporate Philosophy are number of business initiatives addressing social issues and Profit Before Distribution. We monitor these indicators while striving to create value through our businesses which generate profit by finding solutions to social issues.

(Note: Profit Before Distribution refers to profit after adding back personnel expenses, outsourcing costs, and research and development expenses to operating profit.)

Other indicators and targets for each key topic in our Human Resources Strategy are as follows:

Indicators and Targets of our Human Resources Strategy

Indicator(s) FY2021/9 Results FY2022/9 Results FY2023/9 Results
Number of business initiatives addressing social issues 24
Profit Before Distribution ¥9,167 mil. ¥7,446 mil. ¥9,746 mil.

Occupational Health and Safety

We believe that people are the source of the value that the LIFULL Group provides. Therefore, we want to create an environment where each of our employees can be themselves, reach their full potential and maintain a state of well-being in their work.

  1. 1. Compliance with Laws and Regulations
    We will comply with all laws and regulations regarding occupational health and safety applicable in the countries or regions where we operate. We do not tolerate any form of forced labor, including slavery, human trafficking or child labor.
  2. 2. Anti-Discrimination Policy
    We will not tolerate any form of unjust discrimination based on race, nationality, religion, gender, disability, birth or other characteristic in our employment practices (recruitment, placement and evaluation.)
  3. 3. Anti-Harassment Policy
    We will not tolerate any form of unjust behavior harmful to dignity or physical and mental well-being of people working for our company such as sexual harassment or power harassment.
  4. 4. Fair Wages
    We will pay employees (workers) engaged in our group's business activities fair wages based on the laws and regulations of the respective regions. Furthermore, we will also consider payment of wages at a level that covers basic living expenses (a living wage.)
  5. 5. Fair Working Hours
    We will adhere to the appropriate working hours based on the laws and regulations of the respective regions, and strive to reduce excessive work and overtime work.
  6. 6. Health and Safety
    We will provide a safe and healthy working environment in accordance with local laws and regulations.
  7. 7. Freedom of Association and Collective Bargaining Rights
    We will respect the freedom of association and the right to collective bargaining in accordance with the laws and regulations of the respective regions.

Working Environment in Japan

We are committed to improving long working hours. In Japan, we comply with the 36 Agreement and the Labor Standards Act, which generally prohibits work after 10:00 PM when working from home. We also manage employees' working hours on a daily basis and have a system in place for prompt actions, such as conducting hearings with supervisors and individuals and conducting interviews with occupational health professionals, if necessary, to address any instances of exceeding the prescribed working hours.